Frequently Asked Questions

Find out most asked questions & its answers about us below

What kind of services do you accept?

We accept anything related to calligraphy and design. You can choose what we have provided on this website, or you can create something entirely new just for you. Don’t be shy to discuss your wildest ideas with us. But for most of the time, we do weddings, gift, and events.

Why choosing calligraphy service?

Calligraphy is a form of beautiful handwriting. Each letter and every work is different. Having a work of art with our signature style, something handmade & special, only one in this world made just for you to keep and passed down for many generations to come is definitely something sweet to have.

HOW TO ORDER?

For now, you can send us inquiries from the Contact Us page or just click on the Whatsapp button that will direct you to our Whatsapp number.

How long should I place my order before I will use it?

The longer, the better. Calligraphy and design may take some time to make. The more time we have, the better we can do for you because we can explore more. We are working with limited slots, so the sooner you book your spot the better because it will guarantee you get yours. 

CAN YOU EXPLAIN ABOUT YOUR PRODUCTION PROCESS?

First, we will gather information data for your project max 1 month before the event

Next, you will be given a digital draft that will be (more or less) same as physical ones (design & color wise) and you can do a max 3 times revision. But once the digital draft is approved, you are not allowed to change anything or there will be a 10% charge for every revision

And then, we will proceed to final artwork that will be sent to you around 1 – 1.5 week before the event.

Please note since everything is mostly handmade, there will be a slight difference between the digital draft and the real item that you will receive. We will present to you the color of papers for the project but there also will be difference between the photos and the real one as well.

Once we finished the work, we will send the pictures for final check and arrange the shipment once you have completed the final payment

Can I choose the paper / material for my project?

Yes, you can give us input & suggestion first before we start doing your digital draft. So we can have more time to think thorough & find the exact item you need because some materials need to be ordered long before. But we will decide the end result if the material suggestion is going along with the whole project / not or is it possible to use.

Can I give reference / moodboard for my project?

Of course. If you already have something in mind please tell us before we start making the draft. We will craft the items according to your references and match it with our own style. You can give input but the final decision will be in our hands because we’re the expert and understand our work best.

What is Bespoke Invitation Set?

Bespoke Invitation Suite is a wedding keepsake for your wedding. Contains a set of invitation along with other little handmade things related with your big day. Usually is handmade & handwritten, but also possible to mix with a little printing to match with the overall wedding concept. It’s timeless and will keep you reminded of how beautiful the day was and can be passed down to your kids. This one is different than the usual printed wedding invitation.

Do you have any recommendation services for wedding?

Definitely the Bespoke Invitation Suite with additional venue illustration, quotes, or fabric ribbon. Vow books / letters is a must. And also event place card for your guests’ table decoration to make them feel special.

Do you have any recommendation services for gift?

If the recipient like some booze, you can ask us to do some bottle writing. But most favorite service is the Handwritten Greeting Card for birthdays or anniversaries,

DO YOU SHIP INTERNATIONALLY?

Yes, we are able to do international shipping. Please let us know first and we’ll send you the shipping information.

I HAVE A PROBLEM WITH MY ORDER. WHAT SHOULD I DO?

First and most of all, don’t panic. You can always reach us via Contact Us page / Whatsapp to share us the trouble you have. If there’s any missing piece on your order caused by us, we will definitely send it again to you asap. So, don’t worry.

ANY CARE INSTRUCTIONS FOR PERSONALIZED ITEMS?

Yes, of course. Since it’s handmade, at some point our personalization work on leather / acrylic / resin material can be worn out. To prevent this, avoid cleaning your items excessively, especially for the resin one. Just wipe with the dry cloth / tissue, and you’ll be fine.

Do you accept visual design project outside calligraphy?

We do accept other visual design items that doesn’t include calligraphy such as logo design, menu design, and many more. Our work is in broad range of visual work, so if you have anything in your mind to combine with/without calligraphy that matches with our style, feel free to ask!

Spread Love & Joy!

Providing calligraphy services and products for your beautiful moment and daily life